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Learn how to use drag-and-drop to match tasks to technician skills, and geographic assignments with current location and available inventory to create a more efficient operation. You’ll discover how to reduce disruption by incorporating planned maintenance instead of working in a reactive state. You’ll also see how integrating Customer Service Management and IT Service Management will help swiftly resolve problems and increase customer satisfaction.
Course Code: 844001
Organizations are increasingly integrating Mac computers into Windows or other standards-based network environments. But users and the IT professionals who support them can relax because Mac integration is easy.
Course Code: 100439
New – New & Exclusive – This module explores the ways in which digital organizations and digital operating models function in high velocity environments.
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Learn to turn all your customers' experiences into exceptional ones with our Microsoft Dynamics 365 training courses. Microsoft Dynamics 365 Courses
Course Code: 2655
Learn the importance of achieving quality and which project and product factors affect the two components of risk (likelihood and impact).
Course Code: 5695
Implementing Cisco Multicast is a five-day instructor-led course designed to provide technical solutions for simple deployments of IP multicast within a provider or customer network. This course covers the fundamentals of IP multicasting including multicast applicati...
Course Code: 7600
Learn how Artificial Intelligence is being applied in modern business.
Course Code: 2550
Whether you're allocating resources for a project, funding a new initiative or establishing a supply chain for a new product or service, negotiation is inevitably at the heart of the process. But few people understand the structure, techniques, and approaches availab...
Course Code: 7602
Learn how Artificial Intelligence is being applied in modern business.
Course Code: 821536
Exclusive – Intelligent applications that are developed using Artificial Intelligence and Machine Learning are helping businesses take critical initiatives. These applications incorporate the power of predictive and prescriptive analytics, consumer data, and cutting-edge technol...
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