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Course Code: 860050
CVP Development and Scripting – Part 1 is part of the Cisco CCE/CVP suite of Contact Center suite. CVPDS-1 teaches each student to use the features of Call Studio to build self-service IVR applications for CVP VXML Server, and to pass data between CCE/ICM and CVP. St...
Course Code: 100930
New – ON-DEMAND: Learn how to prepare for negotiations, negotiate effectively, overcome resistance, and reach favorable agreements.
Course Code: 100801
New – This course provides the technical information focusing on application architecture and technical skills to start their journey into this role.
Course Code: 834002
Participants will learn how to plan, configure, deploy, manage, and troubleshoot Microsoft Teams-based collaboration systems, including Teams Phone, Microsoft Teams Rooms, Teams Premium, and other certified devices. Learners will engage in hands-on labs and real-worl...
Course Code: 100886
New – New - In this course, students will learn the fundamentals of database concepts in a cloud environment, get basic skilling in cloud data services.
Course Code: 2506
In this powerful two-day course, you'll grasp the concepts, principles, and methods of Agile development.
Course Code: 821366
The Implementing Cisco NX-OS Switches and Fabrics in the Data Center (DCNX) course gives you a detailed understanding of the Cisco® Nexus switch platform and teaches you how to install, configure, and manage Cisco Nexus® switch platforms in a scalable, highly availab...
Course Code: 2818
In the Business Process Analysis course, learn to model business processes as they are currently enacted, assess the quality of those business processes, and identify improvements. Enroll with Global Knowledge.
Course Code: 2919
Learn how to plan business analysis activities; as well as the basics of eliciting, analyzing, modeling, and writing requirements. Learn how to verify and validate product requirements, gain approval, and manage the requirements through the life cycle of the project.
Course Code: 2699
How you do business is changing fast. Competition is more fierce than ever. How well you can grasp and handle data, reduce risks, and manage people, processes, and new technology is being tested daily. Prepare yourself to innovate, strategize, and lead with success....
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