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Learn how to plan business analysis activities; as well as the basics of eliciting, analyzing, modeling, and writing requirements. Learn how to verify and validate product requirements, gain approval, and manage the requirements through the life cycle of the project.

Discover how Microsoft Copilot for Microsoft 365 elevates workplace productivity and innovation. This experience, tailored for the modern business leader, provides insights on crafting contextual prompts for Copilot and includes engaging use case exercises that showc...

New – Earn your ICP-BAF certification in this three-day course! Participants will learn the customer-focused concepts, principles, and techniques behind Business Agility.

We developed a customized, secure online learner portal to deliver course materials, presentations, exercises, evaluations and a student forum.

Your Microsoft Learning Continues After Class. Automatically gain access to these Global Knowledge exclusives when you take any qualified Microsoft course.

Become a Cisco data center expert while preparing for the CCNA Data Center, CCNP Data Center, and CCIE Data Center certifications.

Achieve CompTIA certification with the help of Global Knowledge's comprehensive CompTIA training curriculum, robust schedule of courses, experienced instructors and multiple delivery options.

Take qualified Red Hat and JBoss exams at your convenience through Red Hat Individual Exam Sessions (IES), now available at Global Knowledge. Find out how these remotely proctored exams give you increased flexibility and privacy.