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Enable Contact Center support teams to access reporting solutions for end-to-end reporting in a CCE deployment. This course is eligible for 12 Continuing Education Credits (ILT Modality).

This is a 3-day instructor-led course intended for system engineers and customers who will be deploying and administering advanced Packaged Contact Center Enterprise functionality. This course is eligible for 30 Continuing Education Credits (ILT Modality).

Learn how to use Splunk for monitoring, searching, analyzing, and visualizing your machine generated data in real time.

Learn to design and configure Cisco Nexus 9000 Series Switches for next-generation automation and performance with Global Knowledge training courses.

During challenging economic times, financial acumen is expected at every organizational level. You've got to know how to justify a request, quantify your contributions to the company, and spot profit drains immediately. Because whether you're a wizard of finance o...

Use this IBM SPSS Tip Sheet to learn and apply SPSS best practices compiled by our Global Knowledge SPSS experts!

Browse our App Development training courses including developing Android Apps for Gaming, Development essentials, and more! Become an expert today with GK.

Whether you want to learn basic cloud computing concepts or how to develop & deploy cloud applications, you can count on Microsoft Azure training courses.

In our Windows Server training, you will learn how to provide more secure access to data and remotely manage your Windows-based servers.