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IT Operations Management (ITOM) topics enable ServiceNow platform users to master subjects such as the Configuration Management Database, Event Management, Cloud Provisioning and Governance, Orchestration, Service Mapping and lay the groundwork for mature infrastructure operations management.

Learn how the ServiceNow ITSM function provides practical skills that can be applied immediately to accelerate ITSM implementations to improve alignment between IT and the organization.

Learn to recognize, understand and apply the primary platform building blocks to satisfy common business and customer requirements. By developing the right skills, you or your teams will be enabled to examine the architecture – regardless of the product lines –because the platform building blocks are the same. Learn how to design solutions that are supportable, maintainable and upgradable.

Learn how the Security Operations Suite provides the tools needed to manage the identification of threats and vulnerabilities within your organization.

Save money on the Red Hat Enterprise Linux certification training with course bundles and deals from Global Knowledge.

Our Government Deposit Program is used to design and tailor training solutions that fit the unique requirements of our federal government clients.

Here's a list of FAQs regarding cooperative purchasing such as is the GSA schedule 70 mandatory? Is there a downside? How do I order?

Gain a strong foundation of basic networking functions, standards and protocols in this Networking Fundamentals training course. Enroll at Global Knowledge.

Exclusive – TCP/IP is the globally accepted group of protocols at the core of the Internet and organizational intranets. A solid understanding of each of these protocols and how they work will give you the ability to deploy the most effective network for your organization.

Learn how to plan business analysis activities; as well as the basics of eliciting, analyzing, modeling, and writing requirements. Learn how to verify and validate product requirements, gain approval, and manage the requirements through the life cycle of the project.