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Learn how to plan business analysis activities; as well as the basics of eliciting, analyzing, modeling, and writing requirements. Learn how to verify and validate product requirements, gain approval, and manage the requirements through the life cycle of the project.

Learn precisely what you will need to know in order to pass the new Agile Certified Practitioner (PMI-ACP) exam. A proven combination of class learning and testing that prepares students for some of the most difficult of testing situations. Enroll now in Global Knowledge's 3-day PMI-ACP training course.

New – Organizations are increasingly integrating Mac computers into Windows or other standards-based network environments. But users and the IT professionals who support them can relax, because Mac integration is easy.

Your comprehensive and global guide to what’s happening in the IT field.

Cybersecurity Specialization: Governance, Risk, and Compliance will give you an understanding of the current laws and regulations in the Cybersecurity space.

Learn how product owners and product managers should work together to achieve the best possible customer and business outcomes. The SAFe POPM course will teach you how to adopt a customer-centric approach to building products, using the Scaled Agile Framework® to del...

Healthcare IT training, healthcare IT certification prep and learning services for hospital, pharmaceutical, insurance and medical equipment professionals.

Support your company's virtualization strategy with the latest VMware training. Global Knowledge is a Premiere VMware Authorized Training Partner, and VMware professionals are in high demand. Enroll now in VMware vCloud, VMware Horizon View, and VMware vSphere training courses.

Learn how to use drag-and-drop to match tasks to technician skills, and geographic assignments with current location and available inventory to create a more efficient operation. You’ll discover how to reduce disruption by incorporating planned maintenance instead of working in a reactive state. You’ll also see how integrating Customer Service Management and IT Service Management will help swiftly resolve problems and increase customer satisfaction.

Learn how to harness mobile technologies for learning and performance in our webinar.