Course Code: 2657
New & Exclusive – Business analysts have the responsibility to gather, analyze, and validate business and technical requirements for their projects, thus they need facilitation skills to manage requirements meetings and workshops. In this highly interactive two-day course, you'll gain...
Course Code: 8944
New & Exclusive – Gain valuable leadership skills in order to effectively coach, empower and lead individuals and teams to higher levels of performance. Professional development in leadership is key for advancing your IT career. Enroll now at Global Knowledge.
Course Code: 8864
Customers have more choice than ever before, regardless of the industry, product, or service, and they rate their service experience on a situational basis. Providing exceptional customer service is no accident; it is a combination of focus, process, and people skill...
Course Code: 2520
Whether you are building software systems for others, or someone is building them for you, it is imperative that the software does what the end users need it to do.
Course Code: 9719
This course provides a basic understanding of full-spectrum cyberspace operations; the complexities of the cyberspace environment; and planning, organizing, and integrating cyber ops. The course consists of presentations and exercises that teach students how to desig...
Course Code: 2482
Enhance your Agile Business Analyst skills in this Global Knowledge course, which is compliant with IIBA and A Guide to the Business Analysis Body of Knowledge, including the recently-published Agile Extension. Enroll now!
Course Code: 9733
Develop cyberspace operations skills and obtain a DCO-based certification.
Course Code: 9195
This course is designed to prepare students to install and configure a highly available cluster using PowerHA SystemMirror.
Course Code: 9301
This course is designed to provide you with the skills required to install and customize z/OS UNIX (full name z/OS UNIX System Services), and to manage and monitor the z/OS UNIX environment.
Course Code: 2124
Every interaction, project and initiative is affected positively or negatively by trust. Trust multiplies performance, but when there is a lack of trust, everything you do takes more time and costs more money. Relationships decay, projects fail, customers go to compe...