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Course Code: 101124
This is a 3-day instructor-led course intended for system engineers and customers who will be deploying and administering advanced Packaged Contact Center Enterprise functionality. This course is eligible for 30 Continuing Education Credits (ILT Modality).
Course Code: 821356
The Leading Virtual Teams Training course in Global Knowledge is a one-day interactive class that positions managers of a remote workforce for success.
Course Code: 101122
Architectural overviews explore solution components, sizing and deployment considerations and key functionality and features. The course is intended for a broad audience including Business Decision Makers, Account Managers, Systems Engineers, Administrators, Applicat...
Course Code: 6163
Learn how to optimize customer lifecycle journey, increasing the value realized by the customer, and maximizing your likelihood to maintain their loyalty and renew or expand their business opportunities.
Course Code: 831211
This two-day SAFe® for Teams course goes well beyond Scrum. It teaches Lean thinking tools, roles, processes, and the software engineering practices necessary to achieve the code quality you need to scale Scrum to your enterprise business context. The course is inten...
Course Code: 821279
Performance Analytics is the engine that uncovers insights and reveals hidden value to define new, targeted learning interventions.
Course Code: 100671
Learn advanced Python skills for data analysis, visualizations, and big data processing.
Course Code: 100476
Learn to install, configure, operate, and troubleshoot a Cisco enterprise network including advanced routing and infrastructure technologies.
Course Code: 821673
The Building Modern Data Analytics Solutions on AWS collection of one-day, intermediate level instructor-led courses dives deep into Amazon Lake Formation, Amazon Glue, Amazon EMR, Amazon Kinesis, and Amazon Redshift and the current thinking in building and operating...
Course Code: 9792
Design, build, and deploy containerized applications on Red Hat OpenShift.
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