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Learn about system architecture with an emphasis on understanding the implications on system performance, methods for testing the effects of performance adjustments, open source benchmarking utilities, methods for analyzing system and networking performance, and tuning configurations for specific application loads.

Learn about Session Initiation Protocol (SIP) and other protocols related to SIP implementations.

This hands-on course teaches developers sound processes and practices to apply to the entire software development lifecycle. Enroll today with Global Knowledge.

Understand Lean fundamental concepts and tools and how Lean and Six Sigma are highly complimentary. Start by identifying and eliminating the eight wastes. Enroll in our Lean Fundamentals training course from Global Knowledge today!

Learn advanced strategies, tools, and techniques for managing complex projects.

New & Exclusive – Business analysts have the responsibility to gather, analyze, and validate business and technical requirements for their projects, thus they need facilitation skills to manage requirements meetings and workshops. In this highly interactive two-day course, you'll gain...

Exclusive – Enhance your ability to communicate with others clearly and effectively.

Whether you're dealing with bosses, colleagues, staff members, or senior management, the ability to win respect, influence people, and cultivate cooperation is absolutely essential to career success. What's more, in challenging economic times, the people with whom...

Customers have more choice than ever before, regardless of the industry, product, or service, and they rate their service experience on a situational basis. Providing exceptional customer service is no accident; it is a combination of focus, process, and people skill...

Whether you are building software systems for others, or someone is building them for you, it is imperative that the software does what the end users need it to do.