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The Administering Cisco Unified Contact Center Enterprise is a 4-day course intended for system engineers, administrators, and support engineers responsible for tier one support. This course provides hands-on practice with administrative tools used to perform routine...

This course is designed for system engineers involved in the day-to-day interaction with the Cisco Unified Contact Center Enterprise (CCE) product.

Find definitions of terms commonly used in the networking industry. Uncover knowledge areas in which you excel and where you want to expand.

Explore your options for phone, desktop, and large screen immersive teleconferencing with the specifications and capabilities for Cisco Collaboration products.

The ability to interpret and understand IP addresses and subnet masks is critical for an IT professional. This skill is the foundation for troubleshooting numerous problems, from the assignment of an IP address to a host to routing problems to access-control list problems. It is also necessary for designing and configuring efficient IP networks.

The Cybersecurity Glossary of Terms contains definitions to help you uncover knowledge areas in which you excel and where you want to expand. Read here.

Exclusive – Create simple Power Apps, connect data with Dataverse, build a Power BI Dashboard, and automate processes with Power Automate.

Exclusive – Students will learn about core data concepts such as relational, non-relational, big data, and analytics, and build their foundational knowledge of cloud data services within Microsoft Azure. Students will explore fundamental relational data concepts and relational d...