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Five Steps to Improve Cloud Computing Financial Management

Decision Brief | April 22, 2013

A key benefit of cloud computing is on-demand self-service. Successful IT leaders know that usage-based IT can quickly become more expensive than what it replaces.

Focus on a Balanced Portfolio of Metrics for Cloud Computing

Decision Brief | April 08, 2015

Today, with cloud computing, many key IT metrics are not aligned to the business goals of the customers they serve, incenting the wrong behavior in IT.

How to Make Change Management Your Cloud Computing and DevOps On-Ramp

Decision Brief | April 18, 2013

This brief explains how to use proven industry and operations (I&O) standard changes as templates for continuous cloud computing deployment and DevOps.

The ITIL® Mission Statement: Key to Better Services

Decision Brief | June 17, 2013

Investments in ITIL made by IT I&O leaders often show few results, raising questions about the value of ITIL and the quality of leadership.

Getting There Faster - Accelerating Leadership Development

Webinar – Recorded | Oct. 01, 2013

Learn how to accelerate leadership development in our webinar.

Can Use Cases Really be Used in an Agile Environment?

Webinar – Recorded | Oct. 17, 2013

Learn is uses cases can really be used in an Agile environment in our webinar.

The Business Analyst in an Agile Environment

Webinar – Recorded | Feb. 19, 2014

Learn more about the role of a business analyst in an Agile environment in our webinar.

Business Requirements Scoping Techniques

Webinar – Recorded | March 01, 2014

Discover business requirements scoping techniques in our webinar.

Why Your Company Should Have a Risk Management Program

Webinar – Recorded | April 22, 2014

Learn why your company should have a risk management program in our webinar.

How to Study for and Pass ITIL Intermediate Exams

Webinar – Recorded | July 24, 2014

Learn how to study for and pass ITIL Intermediate Exams in our webinar.