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Learn how to plan business analysis activities; as well as the basics of eliciting, analyzing, modeling, and writing requirements. Learn how to verify and validate product requirements, gain approval, and manage the requirements through the life cycle of the project.

This course is a hands-on, instructor-led course designed for business professionals who are new to artificial intelligence and want to apply it effectively in their day-to-day work. The course focuses on practical, real-world business applications of modern AI, incl...

This course provides a practical introduction to working with modern AI tools, with a focus on building confidence and capability in prompt engineering. Participants will explore how technologies like ChatGPT and other large language models function, and how they can...

New – Earn your ICP-BAF certification in this three-day course! Participants will learn the customer-focused concepts, principles, and techniques behind Business Agility.

Gain hands-on practice in Iteration Planning, Product Roadmap and Backlog, Estimating Practices, User Story Development and Iteration Execution for Non-Software applications.

Global Knowledge’s report confirms demand for cybersecurity & cloud computing skills, based on input from 10,000 advanced IT professionals across the globe.

Red Hat recognized Global Knowledge as its 2016 Premier Training Partner of the Year for its top-level courses and certifications. The world’s leading IT training and learning services provider has partnered with Red Hat for more than 12 years and has now taken home its top partner award for the third consecutive year.

Global Knowledge was recently named Red Hat's Premier Training Partner of the Year for 2015 for its role as a top provider.

Global Knowledge, the world's leading learning services & professional development has been honored with Microsoft's 2015 YouthSpark Citizen Partner Award.