Course Code: 834120
This course will teach you how to enhance and automate business processes using Dynamics 365 customer engagement apps, while incorporating native interconnectivity with Microsoft 365. You will also learn to support customers efficiently through AI-driven Dynamics 365...
Course Code: 831019
This course is designed to bring you up to speed on the enhancements added in the ITIL® (Version 5) Foundation, assuming you have experience/certification in the previous ITIL® 4. This is also a chance to upgrade your current certification to the new Version 5 in onl...
Course Code: 834127
This course provides students with the knowledge and skills to design and develop AI enabled database solutions across Microsoft SQL platforms, including SQL Server, Azure SQL, and SQL databases in Microsoft Fabric. It is intended for professionals who build modern d...
Course Code: 4470
This performance-based exam tests your ability to analyze Red Hat Enterprise Linux systems for common issues that may cause degradation or loss of performance and either correct the issues or gather forensic information that can be passed along to a third party.
Course Code: 100390
Agile and Scrum Workshop is a great introduction to Scrum and how to apply Scrum methods to your project to get better results
Course Code: 2964
Explore the business analysis lifecycle in both waterfall and agile projects, with a focus on planning, documentation, analysis, management, and communication activities. Enroll at Global Knowledge!
Course Code: 860050
CVP Development and Scripting – Part 1 is part of the Cisco CCE/CVP suite of Contact Center suite. CVPDS-1 teaches each student to use the features of Call Studio to build self-service IVR applications for CVP VXML Server, and to pass data between CCE/ICM and CVP. St...
Course Code: 100930
New – ON-DEMAND: Learn how to prepare for negotiations, negotiate effectively, overcome resistance, and reach favorable agreements.
Course Code: 100801
New – This course provides the technical information focusing on application architecture and technical skills to start their journey into this role.
Course Code: 834002
Participants will learn how to plan, configure, deploy, manage, and troubleshoot Microsoft Teams-based collaboration systems, including Teams Phone, Microsoft Teams Rooms, Teams Premium, and other certified devices. Learners will engage in hands-on labs and real-worl...