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Learn how to plan business analysis activities; as well as the basics of eliciting, analyzing, modeling, and writing requirements. Learn how to verify and validate product requirements, gain approval, and manage the requirements through the life cycle of the project.

New – Earn your ICP-BAF certification in this three-day course! Participants will learn the customer-focused concepts, principles, and techniques behind Business Agility.

Gain hands-on practice in Iteration Planning, Product Roadmap and Backlog, Estimating Practices, User Story Development and Iteration Execution for Non-Software applications.

We developed a customized, secure online learner portal to deliver course materials, presentations, exercises, evaluations and a student forum.

Global Knowledge’s report confirms demand for cybersecurity & cloud computing skills, based on input from 10,000 advanced IT professionals across the globe.

Red Hat recognized Global Knowledge as its 2016 Premier Training Partner of the Year for its top-level courses and certifications. The world’s leading IT training and learning services provider has partnered with Red Hat for more than 12 years and has now taken home its top partner award for the third consecutive year.

Global Knowledge was recently named Red Hat's Premier Training Partner of the Year for 2015 for its role as a top provider.

Global Knowledge, the world's leading learning services & professional development has been honored with Microsoft's 2015 YouthSpark Citizen Partner Award.

Global Knowledge has become an SAP education partner, offering more than 100 courses from SAP Education on topics including SAP BusinessObjects business intelligence (BI) solutions, the SAP NetWeaver technology platform, the SAP HANA platform and SAP Crystal Reports software.