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Course Code: 2964
Explore the business analysis lifecycle in both waterfall and agile projects, with a focus on planning, documentation, analysis, management, and communication activities. Enroll at Global Knowledge!
Certification
Certification
Certification
Course Code: 860050
CVP Development and Scripting – Part 1 is part of the Cisco CCE/CVP suite of Contact Center suite. CVPDS-1 teaches each student to use the features of Call Studio to build self-service IVR applications for CVP VXML Server, and to pass data between CCE/ICM and CVP. St...
Course Code: 100930
New – ON-DEMAND: Learn how to prepare for negotiations, negotiate effectively, overcome resistance, and reach favorable agreements.
Course Code: 834002
Participants will learn how to plan, configure, deploy, manage, and troubleshoot Microsoft Teams-based collaboration systems, including Teams Phone, Microsoft Teams Rooms, Teams Premium, and other certified devices. Learners will engage in hands-on labs and real-worl...
Course Code: 100801
New – This course provides the technical information focusing on application architecture and technical skills to start their journey into this role.
Course Code: 100886
New – New - In this course, students will learn the fundamentals of database concepts in a cloud environment, get basic skilling in cloud data services.
Course Code: 2506
In this powerful two-day course, you'll grasp the concepts, principles, and methods of Agile development.
Classroom Live 
On-Demand 
Virtual Classroom Live