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Gain the understanding you need to implement ITIL with instructions and tips for important steps and methods for evaluating your existing processes.

The (MAP) Toolkit is a free inventory, assessment, & reporting tool from that helps you assess your current IT infrastructure & determine gaps in product.

This whitepaper outlines some of the important fundamentals of Microsoft SQL Server 2008 that every DBA should know.

With Horizon 6, VMware looks to be delivering on the promise that end-user computing (EUC) is one of its three strategic areas of focus. Discover how Horizon 6 gives users a more complete and extensive way to modify and manage their virtual desktop infrastructures while still lowering the total cost of ownership.

Learn how Agile practices can help ensure you meet customer expectations, deliver products on time, and are able to adapt to change.

More than 14,000 IT and business professionals worldwide who participated in Global Knowledge’s 10th annual IT Skills and Salary Survey confirmed that individuals and organizations benefit from IT certification; participants identified increased productivity and earning potential, fewer skills gaps and faster troubleshooting as benefits of certification.

The Power Platform Functional Consultant must have broad applied knowledge of the Power Platform, including understanding of capabilities & constraints.

Build and certify your Power Apps expertise. Microsoft Power Platform Developer Associates design, develop, secure, & troubleshoot Power Platform solutions.

This certification is targeted to familiarize yourself with the fundamentals of security, compliance & identity across cloud-based and Microsoft services.

The Microsoft Security Operations Analyst collaborates with organizational stakeholders to secure information technology systems for the organization.