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Improve your skills to write effective sentences by identifying sentence elements. Correctly use phrases and clauses & understanding sentence classifications.

Gain an understanding of what makes employees happy, how to motivate through empowerment and the five steps to success. Virtual Classroom Live

Learn to recognize how to control your temper by thinking before speaking, waiting until you're calm before expressing yourself and the powerful tool of forgiveness.

Cisco Prime Cable Provisioning provides a single platform for simplified management of cable subscriber devices and automated service provisioning.

The Cisco Prime® Network Registrar (PNR) Version 8.x/9.x instructor-led course provides you with the advanced knowledge and skill sets required to successfully deploy, maintain, and troubleshoot Cisco Prime Network Registrar in a typical network environment. You will...

This CSM course is designed for Administrator’s responsible for managing the Customer Service Management application.

Field Service Management (FSM) Implementation ServiceNow ® Field Service Management (FSM) helps companies efficiently manage location-based work tasks.

In this accelerated introduction, Container Cloud users will learn to deploy Mirantis OpenStack on Kubernetes on top of an AWS-backed Container Cloud environment. In addition to installation and configuration, students will integrate Container Cloud’s Stacklight depl...

Learn how to find common ground, calm emotions and forge a productive path forward, so you can lead a difficult customer to a better outcome. Live virtual classes.

This instructor-led Listening Skills Training will show how to become a better listener by demonstrating your listening skills build either barriers or bridges.