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CCEF - Understanding Cisco Contact Center Foundations v1.0

Course Code: 101122

Architectural overviews explore solution components, sizing and deployment considerations and key functionality and features. The course is intended for a broad audience including Business Decision Makers, Account Managers, Systems Engineers, Administrators, Applicat...

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CCEA - Administering Cisco Contact Center Enterprise

Course Code: 101123

The Administering Cisco Unified Contact Center Enterprise is a 4-day course intended for system engineers, administrators, and support engineers responsible for tier one support. This course provides hands-on practice with administrative tools used to perform routine...

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Microsoft Visio 2019 - Level 1 Intro

Course Code: 101128

Microsoft Visio provides an intuitive, customizable tool to easily create a professional-looking visual product by using its extensive gallery of shapes.

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DTSIP - SIP Trunk Operations

Course Code: 821205

SIP Trunk Operations (DTSIP) is a 5-day instructor-led course that is intended for Cisco collaboration administrators who need to understand the features and functionality of the SIP protocol, as implemented in Cisco’s Collaboration deployments. The course begins wit...

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Grammar Skills

Course Code: 821209

Improve your skills to write effective sentences by identifying sentence elements. Correctly use phrases and clauses & understanding sentence classifications.

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CPNR 10.0 - Cisco Prime Network Registrar

Course Code: 821219

The Cisco Prime® Network Registrar (PNR) Version 8.x/9.x instructor-led course provides you with the advanced knowledge and skill sets required to successfully deploy, maintain, and troubleshoot Cisco Prime Network Registrar in a typical network environment. You will...

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Mirantis Secure Registry (MSR) (CN213)

Course Code: 821230

Leverage all the features of Mirantis Secure Registry in order to enhance the security profile of container image content, distribution and execution.

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Field Service Management (FSM) Implementation

Course Code: 821236

Field Service Management (FSM) Implementation ServiceNow ® Field Service Management (FSM) helps companies efficiently manage location-based work tasks.

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Preventing Workplace Violence Training

Course Code: 821248

Workplace violence prevention training is an essential component of a program to raise awareness of the different types of workplace violence.

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Certified SAFe® Agile Product Manager (APM)

Course Code: 821260

The Agile Product Management course teaches the right skills and tools you need to create successful products and solutions using Agile techniques.