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I attended a meeting this week with a customer of mine and a potential new vendor. The new vendor was there to pitch his configuration and setup service offerings for a specific ITSM toolset. My customer has already had one bad experience with an ITSM tool configuration vendor who promised one thing and delivered much less. He ended up with a tool that’s minimally used and not configured to match his business needs. He’s looking for a vendor that can understand his business needs and priorities and quickly help him get his tool configured and working in a short time frame. Then the topic of standard changes came up. My customer asked for examples of standard changes. The vendor responded, “Server reboots are an example of standard changes.”

VMware Desktop and Mobility certifications are designed to gauge your level of skill designing, installing, and managing a VMware Horizon with View environment deployed on a VMware vSphere implementation. The VCP-DTM 2019 certification validates a candidate’s skills in performing in-depth configuration and management of VMware Horizon 7.5 environments. This industry leading certification proves that VCP-DTM 2019 earners can securely deliver personalized virtual desktops, applications, and online services to end-users.

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