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Customer perception matters because customer Quality of Experience (QoE) is the vital factor in delivering cloud computing services — and the key to your success

Investments in ITIL made by IT I&O leaders often show few results, raising questions about the value of ITIL and the quality of leadership.

What are the best IT certifications to have in your list of credentials? Learn the top certifications based on data from our 2017 IT Skills & Salary Survey.

Learn everything you need to know about IT and technology trade shows and how they provide additional opportunities to hear about new technologies, talk with vendors, develop new skills, take certification exams, connect with peers in the industry and have a good time. Read now >

Global Knowledge, the world’s leading IT training and learning services provider, announced the appointment of Satish Shetty as its global CIO. This new position emphasizes the company’s commitment to international growth in IT training.

Red Hat recognized Global Knowledge as its 2016 Premier Training Partner of the Year for its top-level courses and certifications. The world’s leading IT training and learning services provider has partnered with Red Hat for more than 12 years and has now taken home its top partner award for the third consecutive year.

Global Knowledge, the world's leading provider of skills training to the corporate sector, announced the appointment of Sean J. Dolan as President and Chief Executive Officer.

Global Knowledge was recently named Red Hat's Premier Training Partner of the Year for 2015 for its role as a top provider.

Global Knowledge announced plans to offer six courses for the new Cisco Certified Network Associate (CCNA) and Cisco Certified Network Professional (CCNP) Cloud certifications in fall 2015.