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Learn how to optimize customer lifecycle journey, increasing the value realized by the customer, and maximizing your likelihood to maintain their loyalty and renew or expand their business opportunities.

The Building Modern Data Analytics Solutions on AWS collection of one-day, intermediate level instructor-led courses dives deep into Amazon Lake Formation, Amazon Glue, Amazon EMR, Amazon Kinesis, and Amazon Redshift and the current thinking in building and operating...

This 1-day instructor led course provides an understanding of the basic Inventory Applications that enable you to create items that will be ordered through various vendors. You also learn how to setup units of measure that determine quantities that are ordered and is...

Exclusive – Unlock the skills to confidently navigate tough topics in professional settings. In this dynamic 1-day course, you'll gain practical tools and fresh insights to manage conflict and handle the conversations we often avoid. Discover how emotions shape dialogue, learn t...

In this course you will learn the basic Purchasing and Contracts Applications that enable your order items from internal and external vendors. We will also discuss the different types of procurement documents including RFQs, PRs, POs Invoices and Receipts.

The IBM FlashSystem products are designed to help companies improve performance and reduce server sprawl, power consumption, cooling, and floor space requirements. The IBM FlashSystem family can help you take control of your storage, harness existing data, and manage...

In this 1-day instructor led course the students will learn about automation scripting in Maximo, including how automation scripts can be used to extend functionality using code written in Python or JavaScript. This includes learning about launch points, variables an...

Red Hat Enterprise Linux Automation with Red Hat Ansible Automation Platform (AU294) is designed for Linux administrators and developers who need to automate repeatable and error-prone steps for system provisioning, configuration, application deployment, and orchestr...

This course teaches developers to how to design and develop decision services with IBM Operational Decision Manager 8.11.1. The course begins with an overview of Operational Decision Manager, which is composed of two main environments: Decision Server for technical u...

Red Hat OpenShift Installation Lab (DO322) teaches essential skills for installing an OpenShift cluster in a range of environments, from proof of concept to production, and how to identify customizations that may be required because of the underlying cloud, virtual,...