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Hardware Asset Management (HAM) Fundamentals

Course Code: 821273

Hardware Asset Management (HAM) products familiarize you with techniques and best practices for creating and managing hardware assets.

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Human Resources Service Delivery (HRSD) Fundamentals

Course Code: 821274

Learn the basics in Human Resources Management through HR involvement in different stages in the employee lifecycle.

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Human Resources Service Delivery (HRSD) Implementation

Course Code: 821275

The Human Resources implementation training course provides a best practice approach to configure HR using base instance functionality.

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IT Service Management (ITSM) Fundamentals

Course Code: 821276

This course provides general information on ITSM supporting applications, such as Configuration Management, Knowledge Management, ITSM Professional applications.

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IT Service Management (ITSM) Implementation

Course Code: 821277

IT Service Management provides amazing services, increase productivity, and achieve new insights with a modern service management solution.

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ServiceNow Performance Analytics (PA) Fundamentals

Course Code: 821279

Performance Analytics is the engine that uncovers insights and reveals hidden value to define new, targeted learning interventions.

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ServiceNow Strategic Portfolio Management (SPM) Fundamentals

Course Code: 821281

With PPM fundamentals manage the project scope, schedule, and resources and communicate efficiently with project teams and stakeholders.

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Scripting in ServiceNow Fundamentals

Course Code: 821283

Attend Scripting in ServiceNow Fundamentals to learn how to use the ServiceNow JavaScript API. Take advantage of the extensibility of ServiceNow by adding new functionality or modifying the baseline behavior of an instance. This class begins with client-side scriptin...

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Security Incident Response Implementation

Course Code: 821284

Learn the domain knowledge, technical aspects, and various essential processes needed to effectively manage a Security Incident Response Implementation (SIRI).

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Security Operations (SecOps) Fundamentals

Course Code: 821285

This 2 day course covers the foundations of the ServiceNow Security Operation suite, including Security Incident Response, Vulnerability Response & more.

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