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Course Code: 821235
Learn how ServiceNow® Field Service Management (FSM) makes integrated and proactive service possible.
Course Code: 821271
Event Management starts with an event generated from a monitoring solution and ends with automated remediation of an infrastructure issue.
Course Code: 821289
Learn how to use built‑in AngularJS directives, services and ServiceNow's Service Portal APIs. Explore Widget properties. Develop their own custom Widgets.
Course Code: 835004
The Knowledge Management Implementation on-demand series provide system and knowledge administrators key steps on setting up and configuring the Knowledge Management application and the components within it. This course leverages the Knowledge Management Guided Setup...
Course Code: 835005
ServiceNow® Natural Language Understanding (NLU) is an artificial intelligence capability that enables the system to learn and respond to human-expressed intent. By entering natural language examples into the system, you help it understand word meanings and contexts...
Course Code: 835008
Use Virtual Agent to design communications that help your users quickly obtain information, make decisions, and perform everyday work tasks like HR requests, or customer service questions.
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