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Performance Analytics is the engine that uncovers insights and reveals hidden value to define new, targeted learning interventions.

Performance Analytics helps businesses increase IT service satisfaction and reduce operating costs. Performance Analytics (PA) Advanced.

ServiceNow Platform Implementation Training enables attendees to successfully implement core ServiceNow functionality to meet customer business.

Adopting a Platform Owner Mindset is a 2-day business simulation workshop designed for anyone in a ServiceNow-related technical role.

ServiceNow Fundamentals is a three-day course taught both as Instructor-Led Training (ILT) and Virtual Instructor-Led Training (VILT) throughout the world.

Application Development Fundamentals hands-on course will provide training and lab work to support application creation in ServiceNow.

Hardware Asset Management (HAM) products familiarize you with techniques and best practices for creating and managing hardware assets.

Learn the basics in Human Resources Management through HR involvement in different stages in the employee lifecycle.

The Human Resources implementation training course provides a best practice approach to configure HR using base instance functionality.

This course provides general information on ITSM supporting applications, such as Configuration Management, Knowledge Management, ITSM Professional applications.