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Discover how to handle customers in a way that builds a foundation of trust and feedback. Underst and meet their needs is the first and last steps to success.

Gain an understanding of what makes employees happy, how to motivate through empowerment and the five steps to success. Virtual Classroom Live

Learn to recognize how to control your temper by thinking before speaking, waiting until you're calm before expressing yourself and the powerful tool of forgiveness.

Managing Time & Tasks training course you will learn how to increase your personal effectiveness by using time management techniques that fit your personality.

Critical thinking skills include analysis, communication, open-mindedness, problem solving. Learn with Global Knowledge.

The ITIL 4 Specialist: Sustainability in Digital & IT module is for anyone looking to understand the role that IT and digitally enabled services have in relation to the environment, whilst exploring opportunities to positively impact it. Based on the ITIL 4 frame...

This 1-day course is designed for anyone looking to get started with Python and who would benefit from an overview of Python’s utility in specific domains and job roles, including: Programmers System Administrators Network Administrators and Engineers Back-end dev...

This course will cover the most important features and functionalities needed by Dynamics 365 Supply Chain Management functional consultant including: The product information and how to configure, create, and manage your product and inventory. Supply chain management...

Students will learn how to use Fabric dataflows, pipelines, and notebooks to develop analytics assets such as semantic models, data warehouses, and lakehouses. This course is designed for experienced data professionals skilled at data preparation, modeling, analysis,...

Get started with Microsoft Sentinel security operations by configuring the Microsoft Sentinel workspace, connecting Microsoft services and Windows security events to Microsoft Sentinel, configuring Microsoft Sentinel analytics rules, and responding to threats with au...