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Course Code: 831105
This 3-day course combines the key concepts, principles, values, and challenges of the five ITIL® 4 management practices below: Service Desk Incident Management Problem Management Service Request Management Monitoring & Event Management It is intended to provid...
In this upcoming webinar Barry Corless talks about the course content, the practical skills you’ll learn, and who will benefit from attending each courses.
Learn how to get your best practices in order with ITSM in our webinar.
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