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Course Code: 222222
Learn the foundations of IT service management and how they can benefit your organization. Certification exam voucher included! ITIL Exam Guarantee.
Course Code: 821584
The ITIL 4 Specialist: Sustainability in Digital & IT module is for anyone looking to understand the role that IT and digitally enabled services have in relation to the environment, whilst exploring opportunities to positively impact it. Based on the ITIL 4 frame...
Course Code: 100439
New – New & Exclusive – This module explores the ways in which digital organizations and digital operating models function in high velocity environments.
Course Code: 100441
New – Take this course to learn how being a ITIL 4 strategic leader shows that you understand how to arrange digital business strategy with IT strategy.
Course Code: 100440
Find offerings to learn to manage engagement and interaction between a service provider and their customers, users, suppliers and partners.
Course Code: 100437
New – Integrate different value streams and activities to create, deliver & support IT-enabled products and services, and relevant practices, methods and tools.
Course Code: 100438
New – Learn to manage engagement and interaction between a service provider and their customers, users, suppliers and partners for those in service management.
Course Code: 831105
This 3-day course combines the key concepts, principles, values, and challenges of the five ITIL® 4 management practices below: Service Desk Incident Management Problem Management Service Request Management Monitoring & Event Management It is intended to provid...
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