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Learn and practice foundational management skills and prepare for the AMA Certified Professional in Management™ exam. Certified Professional in Management Exam.

In this course, you will learn the practical skills you need to be an effective leader in your organization. Leadership enhances the skills employees at all levels need to be truly successful. When you learn practical leadership skills, you'll have the ability to mot...

As a manager, you are responsible for setting the goals for your team and for managing their work. Organizational goals can often get lost in layers of management and not get communicated to the individual contributors. In the absence of goals, employees can feel unm...

This course provides instruction, coaching, and feedback to prepare you for either physical or virtual training facilitation.

You want to develop talent within your team by employing effective performance-management strategies on the job. This course will help you cultivate the skills necessary to motivate your employees and give you essential performance-management skills. You also want to...

Boost your customer service skills by learning how to provide excellent quality service, and deal effectively with customer issues.

Learn and practice foundational management skills and prepare for the AMA Certified Professional in Management™ exam.

Workplace violence prevention training is an essential component of a program to raise awareness of the different types of workplace violence.

Exclusive – Are you a Project Manager navigating the waves of change in today’s dynamic business environment? Discover how mastering estimation techniques can set you apart and drive your projects to success. Join our exclusive session, inspired by the latest industry trends and...

You’re already successful as a leader and communicator. But now you must exercise even greater influence, solve bigger problems and drive unprecedented performance improvements. Superior leadership communication skills and the ability to adapt them to constantly chan...