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Train the Trainer Workshop

This course provides instruction, coaching, and feedback to prepare you for either physical or virtual training facilitation.

Professional trainers produce professional results. This 3-day instructor-led Train The Trainer course will provide you with a solid foundation of skills and knowledge of process of learning, the role of the individual trainer and issues of importance when working with groups. Our Train The Trainer 3-day Workshop provides instruction, coaching, and feedback to prepare those who deliver training, including full-time trainers, subject matter experts, supervisors, and managers, either in a classroom (physical or virtual) or on-the-job setting. Keys to our Train The Trainer Workshop include:

  • Skilled modeling of adult learning principles and delivery techniques, including how to help adults learn and remember, processing and facilitation techniques, classroom set-up and management, and handling difficult participant situations.
  • Researched, up-to-date and well-designed program and materials that are mapped to the professional competencies, performance, and Instruction.
  • The application of a client’s own content throughout the program and for any final skill demonstration project.
  • The opportunity to receive both facilitator and peer feedback and coaching.
GK# 101096
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Who Should Attend?

Teaching professionals or anyone wanting to become a professional facilitator.

What You'll Learn

Upon successful completion of the Effective Time Management Training course, you will be able to:

  • Understand learning styles
  • Understand the learning cycle
  • Understand the learning curve
  • Define successful training
  • Use the skills of expert trainers 
  • Use body language
  • Use visual aids
  • Plan a training event
  • Maintain professional behaviour
  • Place questions and handle questions from the students 
  • Understand the needs of adult learners
  • Use control techniques
  • Handle students
  • Fix problems
  • Identify stages in the group life cycle

Course Outline

Learning Styles: General Descriptions

  • Activists
  • Reflectors
  • Theorists
  • Pragmatists

The Learning Cycle

  • Aims
  • Objectives
  • Purpose
  • SMART Objectives

How Master Trainers Get That Way

  • Accepting Difference
  • Using Silence
  • Knowing When You Do not Know
  • Cultivating Variety
  • Endurance and Openness


  • Body Language
  • Reference Systems Indicators

Visual Aids

  • Designing Visual Aids
  • Making Technical Courses Relevant
  • Clarity of Explanations
  • Use Your Imagination!
  • Making Courses Interesting

How to Plan a Training Event

  • Setting the Stage
  • Preparing the Delegates in Advance
  • Rehearsal

Trainer Conduct and Control

  • Prepare
  • Keep to Time
  • Look and Act Professionally
  • Use Eye Contact
  • Speak Clearly
  • Stand Well

Questioning Technique

  • Placing Questions
  • Handling Answers
  • Dealing with Questions
  • Questions to Avoid

Ways of Working With Adult Learners

  • Control Techniques
  • The Four Most Common Problems

People Handling

  • Good Delegates
  • Poor Delegates

What to Do When Things go Wrong

  • Fixing Problems
  • Groups
  • Stages
  • Issues in Group Life Cycle

Related Certifications

Attendees who successfully complete the Train The Trainer Workshop will receive 6 SHRM PDC's towards the SHRM-CP or SHRM-SCP Certification, after course completion.

  • SHRM Certified Professional (SHRM-CP)
  • SHRM Senior Certified Professional (SHRM-SCP)

Follow-On Courses