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AMA2506 Coaching Certificate Program

Course Code: 2117

What if you could become an inspiring leader capable of garnering trust and prompting action? During times that would challenge even the most resilient and experienced leaders, it has never been more important to have an arsenal of tools, techniques and best practice...

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Critical Thinking, Problem Solving & Decision Making

Course Code: 2895

Improve your decision-making capabilities through critical thinking, structured reasoning, and creative problem analysis. Learn how to be an inventive, logical decision maker by understanding the principles behind critical thinking. Enroll now at Global Knowledge!

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AMA2238: Management Skills for New Managers

Course Code: 2549

NewAre you a new manager or know someone that needs training? Successful managers get things done. Learn the art of management that will set you apart—FAST.

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AMA2186: Collaborative Leadership Skills

Course Code: 2403

Why become a collaborative leader? Because it gives you the ability to break down silos, energize your team and bring out the best in your direct reports. From collaboration skills to collaborative leadership behaviors, this course gives you the roadmap to be an adap...

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Motivating Employees To Be Their Best

Course Code: 821210

Gain an understanding of what makes employees happy, how to motivate through empowerment and the five steps to success. Virtual Classroom Live

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Coaching for Performance Improvement

Course Code: 821354

Coaching employees addresses performance objectives and helps unleash the potential within each person.

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Negotiation Mastery: Creating Value and Reaching Agreement

Course Code: 100930

NewON-DEMAND: Learn how to prepare for negotiations, negotiate effectively, overcome resistance, and reach favorable agreements.

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Building Rapport & Winning the Business

Course Code: 831183

ExclusiveIn today’s competitive environment, customers don’t just buy products — they buy confidence, connection, and clarity. Building Rapport & Winning the Business is a powerful, hands on workshop designed to help professionals strengthen trust quickly, understand what...

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AMA2248 Management Skills for New Supervisors

Course Code: 2418

Change is normal. You are responsible for your own productivity and that of your staff. Your day-to-day dealings may now include colleagues, your boss, and senior management who have different interests and viewpoints. This course will equip you with proven superviso...

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Excellence in Technical Customer Service

Course Code: 821244

Apply important principles and skills you can use as a technical customer service representative. Live virtual classes. Group training available.

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