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Regardless of goals, there’s one thing that can be said about every strategic planning process: The stakes are high. So you need to get equipped with a complete and agile toolbox of facilitation techniques and skills. How can you get the right people—and get them to...

Interested in learning everything there is to know about Business Ethics? Our course teaches you how to leverage ethics for business performance.

Boost your customer service skills by learning how to provide excellent quality service, and deal effectively with customer issues.

Learn good financial judgment in order to be grounded in the tools of finance and deepen your financial decision-making skills. Live virtual class.

Learn how to find common ground, calm emotions and forge a productive path forward, so you can lead a difficult customer to a better outcome. Live virtual classes.

In this course you will learn how finance, accounting, and the related business processes work, in order to make informed financial decisions, and to manage project finances and budgets more accurately and efficiently. You will understand how to read and analyze fina...

Mindfulness is a technique that helps to transform lives into something that is fulfilling. The practical benefits of being mindful include gaining greater self-awareness, finding joy in the work being done, navigating stressors and strains in personal and profession...

Exclusive – Step into the "Strong and Effective Negotiations" workshop and transform the way you approach every deal, discussion, and partnership. In just one day, you’ll discover proven strategies to plan and conduct collaborative negotiations, understand and leverage different...

Exclusive – Step into the "Managing Customers Successfully" workshop—a dynamic, hands-on experience designed for professionals who want to master the art of customer relationships. In just one day, you’ll uncover the secrets to building trust, understanding customer motivations,...

Investing time and resources into identifying and bridging skill gaps establishes an opportunity for IT organizations to contribute to their businesses' overall ROI and value.