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Driving Accountability: Building Ownership and Follow-Through

Course Code: 101138

This course will give leaders the ability to establish a culture of accountability, responsibility, and empowerment in the workplace. Virtual Classroom Live

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Behavioral Interviewing Training

Course Code: 821206

Make the right hiring decisions with confidence using the latest techniques in competency-based behavioral interviewing. Virtual Classroom Live

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Quality Customer Service Training

Course Code: 821207

Discover how to handle customers in a way that builds a foundation of trust and feedback. Underst and meet their needs is the first and last steps to success.

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Challenge and Resolve Negative Attitudes in the Workplace

Course Code: 821208

In this course you will explore how to deal with negative attitudes in the workplace and create a more positive working environment. Virtual Classroom Live

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Excellence in Technical Customer Service

Course Code: 821244

Apply important principles and skills you can use as a technical customer service representative. Live virtual classes. Group training available.

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Conflict Resolution Strategies for Professionals

Course Code: 821255

This one-day interactive Resolving Conflict Training course will show you how to resolve and Minimize Workplace Disputes.

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The Art of Influencing Others Training

Course Code: 821256

The purpose of the Art of Influencing Others training is to teach the skills you need so that others will want to grant you the power to affect outcomes.

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Coaching for Performance Improvement

Course Code: 821354

Coaching employees addresses performance objectives and helps unleash the potential within each person.

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Building Rapport & Winning the Business

Course Code: 831183

ExclusiveIn today’s competitive environment, customers don’t just buy products — they buy confidence, connection, and clarity. Building Rapport & Winning the Business is a powerful, hands on workshop designed to help professionals strengthen trust quickly, understand what...

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Onboarding Program Gives Sales New Hires 6-Month Head Start

Case Study | Oct. 19, 2015

Working with Global Knowledge allowed them to streamline the onboarding process for new sales account managers, business transformation, sales training