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IBM Tivoli Endpoint Manager (ITEM) is a product designed to let enterprises automatically manage computers, allowing thousands of them to be managed by just a few support staff. With ITEM, tasks such as patch application, software distribution, and security policy enforcement can be performed on all of an organization's computers with minimal supervision.
Unified asset and service management software provides a common control center for managing business processes for both digital and physical assets. SmartCloud Control Desk is an Information Technology Infrastructure Library (ITIL®)-compliant software that is accessible through mobile devices and integrates with social media and development tools. Discover how to choose the delivery model you need such as on-premise, software as a service (SaaS), or VM image and seamlessly change it to suit your business needs.
Like many UNIX operating systems, AIX uses the concepts of Logical Volume Management (LVM) in its data management architecture. This white paper explains the specifics of the AIX LVM and provides some tips and best practice recommendations to get the most from your AIX disk storage.
Many companies are already using VoIP while incorporating video capabilities into their portfolio of services. One question that I am often asked is, “How can we ensure that the voice and video quality is good and consistent when using VoIP?”
If you're running SharePoint 2007, learn what had changed in SharePoint 2013 for administrators and developers.
The Open Group Architectural Framework (TOGAF) provides a structure for describing all transformational work within an enterprise. While TOGAF focuses on the role of an enterprise's architects, it also very much addresses the space in which business analysts (BAs) play. This can lead to role confusion, blurred deliverables, and duplicate work. In this one-hour webinar, business analysis expert and Global Knowledge instructor Adam McClellan will focus on those parts of TOGAF in which the business analyst is typically the most active, and he will outline how the analyst's work contributes to the broader architecture. He will also provide perspective for architects who work with BAs and for BAs interested in the architecture disciplines.
The promise of mobile learning is the ability to reach employees with powerful information, support tools, and interactive content when and where they need. Only recently, with the rise of tablets, smartphones, cloud services, and BYOD programs have we reached a tipping point where mobile learning can meet this promise. It can extend an existing L&D program, support learning transfer, provide the access point for social and informal learning, and take on-demand performance support in entirely new directions. Organizations using the right mobile learning strategy can achieve performance gains not possible through traditional learning or even e-learning. This hour-long session will provide a brief summary of the mobile landscape and the current and future impact it is having on the learning profession. It will also provide concrete guidance on the key decisions required to make mobile learning a part of a broader learning strategy. Participants can expect to leave the session with a greater understand of the possibilities of starting a mobile learning project and creating a mobile learning strategy.
In this video, Practice Leader Craig Brown discusses how Microsoft Lync can function in enterprise environments to streamline communication and increase productivity.
Whether you're a Project Manager or a Business Analyst, you can certainly relate to a situation where you've felt like your cohort on a project was from a completely different planet! This panel discussion webinar between our PM expert, Ori Schibi, and our BA expert, Cheryl Lee, will explore some of the misconceptions that each role has and learn how to play nicely with each other in the project world.
Most organizations quickly realize that knowledge management must be integrated with incident management in order to improve the quality of service and the efficiency of providing assisted service. What is not as quickly recognized is the value of integrating knowledge management with problem management.