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Take the Fear Out of Change: Why You Need Organizational Change Management

Webinar – Recorded | Aug. 21, 2014

Today's organizations must integrate and align people, processes, structures, culture and strategy to successfully transition individuals and/or groups from a current state to a future state to achieve their desired business outcomes and objectives. It is how we define change management today, which directly affects everyone from the entry-level employee to senior management. Everyone must learn how to make organizational changes, where managers are charged with the additional responsibility of making these changes happen in and through the different levels of strategic execution. This one-hour webinar focuses on change management in the areas of organizational development and human resource management combined with standardized portfolio, program, and project management practices (i.e., A Guide to the Project Management Body of Knowledge-Fifth Edition (PMBOK® Guide)).

Managing Stakeholder Expectations for Project Success

Webinar – Recorded | July 24, 2014

This power session is an introduction to Managing Stakeholder relations. It offers new ways of managing and dealing with projects, which focus more on communications, understanding stakeholders' needs and managing their expectations, as well as learning about organizational politics and culture, and performing value-add activities. It provides a practical approach to managing issues that matter most for project success - communication, stakeholder expectations, risk, change and quality; so that the scope, schedule and cost end up on target, achieving the desired outcomes for the organization.

Problem Solving - Root Cause Analysis using Kepner Tregoe

Video | July 24, 2014

Problem Solving - Root Cause Analysis using Kepner Tregoe

An Introduction to Agile: The New Mainstream Approach to Software Delivery

Webinar – Recorded | July 10, 2014

With Forrester Research declaring "Waterfall processes have become obstacles to speed, quality and predictability," and more than 85% of CIO's surveyed by CIO Magazine using or planning to pursue Agile practices in 2014, this one-hour webinar will explore the basics of Agile and why so many organizations are adopting Agile methods.

The Agile Business Analyst: How Much Is Enough?

White Paper | June 19, 2014

The principles in this white paper help you introduce greater predictability into your own Agile requirements activities, both individually and across your organization. As you start to apply these ideas and pose these questions, you'll likely see certain patterns emerge that will help you establish your own set of practices that make Agile work for you.

The Power of Influence in the Workplace

Webinar – Recorded | Feb. 26, 2014

A shift is occurring in the way we view leadership today. If you want to get things done, you need influence, not authority. This means that IT Professionals, Project Managers, Business Analysts, business-line Managers and individual contributors must focus on demonstrating personal leadership. Getting results through others by building relationships and using influence skills rather than relying on positional power is key.

The Business Analyst in an Agile Environment

Webinar – Recorded | Feb. 19, 2014

Agile is increasingly becoming the foundation for today's business world, and Business Analysts are essential for organizations and projects to achieve maximum success. Following a brief overview, Benjamin will tackle and dispel many of the common myths about Agile and then dig deeper into the true value Business Analysts hold for their organization. Join us for a look at the modern Business Analyst and their role in an Agile environment.

Preparing for the PMP® Exam Part 2

Video | Feb. 03, 2014

Global Knowledge Senior Business Skills instructor Samuel Brown covers tips for preparing and practicing for the PMP exam.

Preparing for the PMP® Exam Part 1

Video | Jan. 01, 2014

Global Knowledge Senior Business Skills instructor Samuel Brown covers tips for preparing and practicing for the PMP exam.

Can Use Cases Really be Used in an Agile Environment?

Webinar – Recorded | Oct. 17, 2013

Agile is a set of principles requiring a significant cultural shift, new paradigms in thinking and team organization. Over the years, Agile has become "productized" or in many cases "institutionalized", creating different flavours and levels of commitment among teams and organizations. Along the way, managers and team members have lost sight of Agile's principles and tried to enforce the use of certain tools and structure where they may not belong. In this one hour webinar, Perry McLeod will explain how tools such as use cases can be successful in an agile environment, provided the principles of agile are always active in the minds of the managers and the team members that are using them. Join Perry to determine whether or not making the cultural shift towards the use case method in an agile environment is the right move for you and your organization.