Resource Library

For organizations getting started with RHEL, Red Hat Training has developed a series of courses to develop the skills needed for basic administration and configuration of Red Hat Enterprise Linux. These courses introduce key command line concepts and enterprise-level tools, laying the foundation for the rapid deployment of Red Hat Enterprise Linux. The curriculum also introduces the basic administration skills needed for resolving configuration issues and integrating Red Hat Enterprise Linux systems with other existing environments. View the slide deck>>

This white paper addresses four different components of the Tivoli monitoring infrastructure for creating a high availability environment while providing redundancy and failover capacity. Although the principles are the same for each of these systems, the methods for adhering to these principles are different for each of them.

Cloud computing enables development teams to get applications into production faster. IT Service Management (ITSM) leaders must adopt new strategies and change existing processes or risk becoming a barrier to success. Cloud computing requires DevOps-the blending of development and operations with the goal of accelerating time-to-market and reducing time-to-value. The good news is that ITIL® is uniquely positioned to accelerate DevOps, but it requires changes to existing ITSM processes.

Building upon the IT best practices of Lean, Agile Scrum and IT Service Management, DevOps adds that “missing” layer to tie together the service lifecycle workflow across Development and Operations, while leveraging the latest in automation technology. Demand for skilled, open-minded, and collaborative professionals with DevOps knowledge is rapidly increasing. Are you ready for change?    

Business is changing rapidly and Information Technology is at the centre of the trends: mobile, social, cloud and big data,. Forward thinking IT functions must develop and manage the skills of their most critical asset-- their employees. Effective professional development can guard against the pace of change, leading IT units to re-define job roles to include both technical and non-technical competencies and to establish business processes to help their staff develop and maintain these skills. This session will present the components of a holistic process to support learning and development in any IT organization.

The Red Hat® Learning Subscription delivers 12-months of unlimited access to all Red Hat Online Training courses. The Standard RHLS subscription is a higher tier with access to 5 certification exams and up to 2 retakes.

IBM WebSphere Business Modeler (WBM) can be used in conjunction with an adoption of ITIL best practices. It is a full-featured process modeling and simulation tool that fits well with other IBM products that are used to define various service management processes and activities. In this white paper learn more about how WBM provides both the ability to visually define process activities and the ability to define detailed information about processes, including inputs, outputs, cost, revenue, roles and resources.

Experts agree that as long as there is data, there will be people trying to steal it. For every defense mechanism put in place, there is someone who will find a way to get around it. Constant vigilance, education of the workforce, and management support are all necessary to implement effective security policies. While a well-trained IT staff is key to protecting data, all employees must understand the importance of protecting company assets, including data.

The definition of cloud computing depends largely on whether you are a consumer or producer. The public cloud is geared more for the individual consumer or small company, while the private cloud is geared more for a medium-to-large company. In addition, the private cloud is branching out to incorporate the ability to have some data and applications serviced from the public cloud. This white paper examines the different types of cloud computing and shows what cloud computing can offer you.

Business processes are complicated, and mapping them is not a trivial task. Modelling standards give us the tools to model complex processes, but they do not tell us the best way to approach a model or effectively use the tool. In this hour-long webinar, Global Knowledge instructor Rod Fage will guide you through the best way to develop a model, from determining the goal and scope of the process and measuring its effectiveness, to modelling the process in a hierarchical top-down approach, enabling business analyst to continuously validate the model.