Resource Library

In 2020 we will see the complete ITIL4 education portfolio released and in all likelihood the start of the retirement of the ITIL v3 qualifications. Our ITIL guru, Barry Corless lead author for ITIL4 incident and problem management practices, will talk about the course content, the practical skills you’ll learn, and who will benefit from attending each courses. If you plan to continue your ITIL education then you cannot afford to miss this webinar.

According to the Global Knowledge IT Skills and Salary Report, women make up 16% of the tech workforce, and an even smaller percentage (8%) are at the senior or executive level. Here’s an overview of the most popular and most pursued certifications by women in tech.

The PMP certification exam is changing but the PMBOK is not. Everyone planning to pursue their PMP certification in 2020 needs to know what is changing and how it will affect the way they prepare for the exam. In this session we will identify and explore the changes that PMI has announced to the PMP Certification Exam Blueprint, when and how the exam will be affected, and will look at a few examples of potential new questions. View the slide deck>

As IT departments struggle with skills gaps and businesses attempt to recovery economically from the COVID-19 pandemic, these 10 IT skills are essential to drive success. Job roles in these areas pay well, but decision-makers are struggling to find qualified candidates. If you’re looking to make an IT skills investment or start a new career path this year, these are the areas to consider.

Project Scope Management sets the foundation for the creation, development and successful delivery of a project. Learn about the project management process here.

Here are 18 certification options, in no particular order, that are worth your effort based on site searches, feedback from subject matter experts and data in the Global Knowledge 2019 IT Skills and Salary Report.

Cybersecurity has matured into a complex and diverse set of functions. Each of these functional specializations represent different roles requiring different knowledge, skills, and abilities.

This Certification Prep Guide provides an overview of the current Project Management Professional (PMP)® certification and offers helpful tips that you can use when preparing for your PMP certification exam.

For organizations getting started with RHEL, Red Hat Training has developed a series of courses to develop the skills needed for basic administration and configuration of Red Hat Enterprise Linux. These courses introduce key command line concepts and enterprise-level tools, laying the foundation for the rapid deployment of Red Hat Enterprise Linux. The curriculum also introduces the basic administration skills needed for resolving configuration issues and integrating Red Hat Enterprise Linux systems with other existing environments. View the slide deck>>

Look back at the some of the highest paying IT certifications of 2020.