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Virtualization: Myths vs. Facts

White Paper | March 05, 2012

Examine fifteen common myths surrounding virtualization, including many that prevent IT administrators (or their bosses) from getting the maximum value from virtualization. This paper is designed to be vendor-neutral; in other words, the basic concepts and advantages are the same whether you choose to use Citrix XenServer, VMware vSphere, Microsoft Hyper-V, or one of the many Linux-based solutions. We'll break the reasons into three broad categories (Cost/ROI, Performance, and Other), allowing you to focus in on a specific area if desired, or you can review the entire white paper for a broader view.

Introduction to Negotiation: A Primer for "Getting to Yes"

White Paper | Jan. 05, 2011

Negotiation is a dialogue intended to resolve disputes, to produce an agreement on courses of action, to bargain for individual or collective advantage, or to craft outcomes to satisfy various interests. It is the primary method of alternative dispute resolution. This white paper focuses primarily on the negotiation process, different negotiation styles, and the various elements of communication that affect the outcome, including: Negotiation Communications, Constructive Questioning, Communication Obstacles (and overcoming those obstacles), Challenging Negotiation Situations and "Traps," and, finally, completing Successful Negotiations, a.k.a. "Getting to Yes"