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As many of you work on integrating Avaya Aura System and Session Manager into your networks, the case for troubleshooting will indeed occur. There are built in tests in the System Manager that allow you to run tests on 14 different areas, including Session Manager. But what do you do with the results when you get them? I am going to outline six of the most common problems and solutions when installing and implementing System and Session Manager and what steps you can take to troubleshoot and correct the problem.
Learn six of the most common problems when installing and implementing Avaya System and Session Manager, including CLI commands, and what steps you can take to troubleshoot and correct the problem.
In this two part series, we look at the fundamentals of Avaya Aura Contact Center Scripting. Scripting design can be classified into four primary components: Call Sorting/Filtering Closed Condition Check Basic Treatment Loop Function