Resource Library

In 2020 we will see the complete ITIL4 education portfolio released and in all likelihood the start of the retirement of the ITIL v3 qualifications. Our ITIL guru, Barry Corless lead author for ITIL4 incident and problem management practices, will talk about the course content, the practical skills you’ll learn, and who will benefit from attending each courses. If you plan to continue your ITIL education then you cannot afford to miss this webinar.

This webinar provides a step-by-step walkthrough of the Microsoft Dynamics 365 and Power Platform courses and certifications that are currently being offered by Global Knowledge. We’ll talk about the key audiences, required steps, what the learner needs to know and review the entire portfolio. View the slide deck>

This webinar will discuss our Python offerings and how it is proving to be the language of Data Science, Artificial Intelligence and Deep Learning. View the slide deck>

Network switching skills are fundamental to administering and maintaining computer networking. This webinar reviews fundamental networking skills from a Cisco perspective. Technical professionals looking to take the next step into Cisco specific networking technologies will benefit from this information. View the slide deck>

During this Blockchain overview webinar we will discuss what blockchain is, how it can provide value, and how it is currently being used by organizations around the world to effect transformative organizational change. View the slide deck>   **Free On-Demand Course** Blockchain Overview: Business Foundations

If you’re looking to fortify your cloud expertise, there are a number of certifications to consider. We have compiled 10 cloud certifications that are sure to positively affect your career. 

This webinar will provide tips and strategies for achieving Microsoft certifications for personal and career success. This webinar will present ideas around studying for certification, the value of certification, what training does and does not do, and how certification helps advance your career. View the slide deck>

IT organizations could benefit from degree deflation. By deemphasizing college degrees during the hiring process, an open pipeline to more candidates could emerge, leading to diminished skills gaps and potentially lower payroll.

ITIL 4 education has been undergoing its slow reveal for almost 12 months.  As the process is passing the halfway point, I’m committing my own and Global Knowledge’s thoughts to print. I’d also like to share with you some tips for continuing your ITIL education journey.

A Project Manager Professional (PMP) is an individual who has earned an industry-recognized project manager certification from the Project Management Institute (PMI).