Checkout

Cart () Loading...

    • Quantity:
    • Delivery:
    • Dates:
    • Location:

    $

Resource Library

Filter By
Show Filters
Result Filters:

69 Results Found

Results per page: 10 40 80

Six Scary IT Certification Exams

Article | July 13, 2017

Certifications are the most common way in IT to prove you have the skills to solve various technical and business challenges. In this article, I'll address a range of skill sets. For each certification listed, I've included what the certification measures, the requirements to obtain it.

Real-Life IT Horror Stories: The Day the Logic Bomb Went Off

Article | Oct. 29, 2015

AMC’s television series “Halt and Catch Fire” shows North Texas’ rise as the “Silicon Prairie.” In the 1980s and early 1990s, it’s where IBM PC cloning was explored and where first-person shooter games were created. It’s also the site of the first “logic bomb”—the source of my horror story.

What Is Project Scope Management? An Overview

Article | Oct. 01, 2020

Project Scope Management sets the foundation for the creation, development and successful delivery of a project. Learn about the project management process here.

Outcomes and Outputs

Article | July 25, 2012

Previously I discussed service providers and their risks in the example of my involvement with a landscaping company. ITIL clearly states that services, “…deliver value to customers by facilitating outcomes customers want to achieve…” However, sometimes organizations and people focus on outputs as opposed to outcomes, which sacrifices some of the value of the service. This leads to a question, what is the difference between an outcome and an output?

5 Most Popular IT Certifications for 2020

Article | May 11, 2020

While cybersecurity remains the most popular certification category in our IT Skills and Salary Report, foundational-level certifications highlight our list of the most popular IT certifications of 2020. 

Most Popular and Most Pursued IT Certifications by Women in Tech

Article | March 04, 2020

According to the Global Knowledge IT Skills and Salary Report, women make up 16% of the tech workforce, and an even smaller percentage (8%) are at the senior or executive level. Here’s an overview of the most popular and most pursued certifications by women in tech.

Microsoft SharePoint Training for Site Collection Administrators

Video | Oct. 24, 2013

As a power user, find out if you're ready for the SharePoint Site Collection and Site Administration class and how it can benefit your organization.

Microsoft SharePoint 2013 Training for Developers

Video | June 04, 2015

Interested in SharePoint 2013 developer training?  Learn from SharePoint instructor Tracy Wallace, if you're ready and which SharePoint 2013 developer class you should take.

Microsoft SharePoint 2013 Training for Administrators

Video | Sep. 11, 2014

Interested in SharePoint 2013 administrator training?  Learn from SharePoint instructor Tracy Wallace, if you're a good candidate and which SharePoint 2013 administrator class you should take.

Key Differences in Global Knowledge's ITIL Training

Video | Oct. 31, 2013

Co-authors Michael Scarborough and Ryan Ballmer discuss some key differences in the new Global Knowledge ITIL courseware.