Resource Library

Knowledge Management examines how we acquire, organize, manage, share, and utilize knowledge and information. The Internet gives us an overwhelming amount of information on a daily basis — and the volume of information available is growing rapidly! One of the biggest challenges for individuals and organizations involved in project management is to make the best use of this knowledge and information so they can operate more efficiently, improve decision making, and sustain a competitive advantage.

As mentioned earlier, one of the most useful pieces of guidance that ITIL provides relates to the categorization of suppliers. ITIL describes four categories of suppliers:

Accessing cloud-based resources, whether they be IaaS/PaaS/SaaS-based, is very convenient. With a browser and Internet connection, you are up and running. No driving to your work office, no need to log into the corporate network. Just open up your web browser and go. This convenience, however, comes with a security risk. All of your business work is conducted over an insecure communication network. Unlike your office network, where the network link between you and the data center is under corporate control and is physically secure, the cloud access link is over the Internet.

Cloud adoption continues to soar. In fact, worldwide Infrastructure-as-a-Service (IaaS) public cloud services grew by 29.5 percent in 2017, according to Gartner. If it’s not in a company’s current plans to utilize cloud technology, it most certainly will be (or should be) in the next couple of years.

Keep your project on time and within budget by controlling the baselines, budget, and schedule. View our comprehensive guide to project management, from project scheduling to cost control, from the experts at Global Knowledge.

Lessons learned is a theory, or conclusion, based on evidence at a given time and describes what went wrong (as well as what went right) throughout the lifecycle of a project. Although it’s completed during the project closeout process, it should occur during the entire project lifecycle to ensure all information is captured and documented. Consequences of not having a project review of lessons learned are the increased likelihood of repeating actions that might have caused:

A longtime leader in data analytics, Google continues to earn their position by continually improving their data analytics offerings. Now, with Google Cloud Platform (GCP), you can capture, process, store, and analyze your data in one place, allowing you to change your focus from infrastructure to analytics that informs business decisions. However, you can also use GCP Big Data tools in combination with other cloud-native and open-source solutions to meet your needs. Below is an overview of GCP Big Data Tools and how you might utilize them to improve analytics.

In my last post I discussed aspects of problem management in the context of a real-life situation regarding the first vehicle I owned. In that scenario, and throughout this series of posts, I’ve demonstrated a real-life situation from a standpoint of the incident and problem management processes that ITIL describes.

We already covered the first three of the twelve advantages of Agile software development. These three advantages focus on team development and refining the process. Advantage #4: Motivated Development Team The positive relationship with a reasonable and satisfied customer is only one of the reasons why many developers prefer to work on Agile projects. The other main contributor is that they tend to value working in self directed teams (which the Agile methods require for success).

There is a reason why the Agile methods are becoming mainstream. They can work! Although every Agile practice is not necessarily appropriate for every organization, each practice has delivered real value to many organizations, and some Agile practices can be used by anyone! This four part series explores twelve ways in which the Agile methods are valuable. I’ll bet that you will find more than a few that could be valuable for you!