Resource Library

Agile is a group of methodologies (including SCRUM, XP, Lean, and Kanban) that values a pragmatic mind-set and a flexible approach. Most, but not all agile methodologies, apply an incremental approach utilizing short work intervals to provide functional results quickly and adjust for the customer’s evolving understanding of the real need. This session will look at the foundation for agile and then take a high-level walk through the agile life cycle.  

John Barnes, Global Knowledge's Cisco Course Developer, discusses enhancements to our UCS Troubleshooting Boot Camp and suggestions for students in preparation for this course.

Global Knowledge Course Director and Lab Topology Architect Joey DeWiele, a specialist in Unified Communications, discusses Cisco Unity, Unity Connection & Unity Express.

For organizations with the willingness to get in shape and regain their corporate vitality, combining and aligning best practice frameworks is a sure way to achieve that goal. Admittedly, it takes work. Combining ITIL® 4 and project management should be high on your list.