Resource Library

Your business has been hacked, leaving you with a persistent bot; now what? In this hour-long webinar, security expert David Willson will discuss ways you can eliminate the threat in an act of self-defense or defense of property. As new laws are explored, old ones amended, and solutions sought, you'll take a look at thinking outside the box to give the good guys the advantage-or at least a fighting chance.

The Cisco UCS is truly a “unified” architecture that integrates three major datacenter technologies into a single, coherent system: Computing Network Storage Instead of being simply the next generation of blade servers, the Cisco UCS is an innova­tive architecture designed from scratch to be highly scalable, efficient, and powerful with one-third less infrastructure than traditional blade servers.

Examine fifteen common myths surrounding virtualization, including many that prevent IT administrators (or their bosses) from getting the maximum value from virtualization. This paper is designed to be vendor-neutral; in other words, the basic concepts and advantages are the same whether you choose to use Citrix XenServer, VMware vSphere, Microsoft Hyper-V, or one of the many Linux-based solutions. We'll break the reasons into three broad categories (Cost/ROI, Performance, and Other), allowing you to focus in on a specific area if desired, or you can review the entire white paper for a broader view.

In my last post I discussed aspects of problem management in the context of a real-life situation regarding the first vehicle I owned. In that scenario, and throughout this series of posts, I’ve demonstrated a real-life situation from a standpoint of the incident and problem management processes that ITIL describes.

In the previous post, we discussed the need for VXLAN in the cloud along with the issues it solves. In this post, we will focus more on how VXLAN works.

The term "life cycle" implies two things: that a process is perpetual and that the sequence of events is obligatory or uni-directional. There is no beginning or end to a life cycle and the sequence of events cannot change. A seed cannot go directly to being a mature plant nor revert back to the blossom stage.

XenApp 6.5 brings a host of features and benefits that most companies will need as the technology continues to evolve and user requirements continue to expand.

During a recent ITIL foundation class, a student asked an interesting question. She wanted to know: “What is the difference between a project and a service?” To be honest, I haven’t spent much time thinking about this distinction. However, I think that those of us who practice ITIL consulting and training should have good answers to questions such as this. Here’s how I answered this question.

IT departments have multiple opportunities and challenges as a result of the Bring Your Own Device (BYOD) invasion. The most common opportunity is to reinforce enterprise network security from both the inside and the outside. Supporting BYOD also offers more monitoring and tracking of activities that provide a more detailed view of network traffic flow. Alternatively, it will be a challenge for some IT departments to give up control over which devices may access their enterprise network. Another challenge will be to have the users doing configurations for network access, which adds human error to a crucial part of the process. The opportunities and challenges BYOD represents are real. Enterprises must make their network infrastructure BYOD ready to meet the onslaught.

Everyone has been involved in a learning program or project that has not delivered its intended impact. Across organizations, remarkably similar but preventable missteps are made in needs identification, learning strategies, program development and implementation.  Instructor Tom Gram, Senior Director of Professional Services at Global Knowledge, will present six classic mistakes learning professionals make that reduce chances for success along with evidence-based practices to help prevent them.