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Cisco Unified Computing Solution (UCS) is a very popular and powerful solution. Cisco continues to provide updated UCS management options for the full range of data center installations.
Young adults unable to find work, employers unable to fill jobs, a recent GAO study that reported substantial declines in telecommunication expertise — there has been a lot of news about the pervasiveness of skills gaps, their causes, the actual impacts and what to do about them. It’s rather confusing, because the term “skills gaps” has been hijacked to politicize an extremely wide range of issues.
Successful transformation initiatives are driven by Business Architecture. The Business Architect plays a key role in bringing all of the portfolio components together and consistently reinforcing senior management's voice throughout the ADM lifecycle. This begins with establishing strategic goals and outcomes that set the context for the entire program and service transformation. Establishing context serves as the basis for strategic project portfolio definition and integrated execution. This approach mitigates the risk of executing projects in isolation without considering the needs of the entire portfolio as a whole. This session will boost your knowledge of these concepts and help you and your team to achieve the best possible outcomes for your organization.
Most organizations quickly realize that knowledge management must be integrated with incident management in order to improve the quality of service and the efficiency of providing assisted service. What is not as quickly recognized is the value of integrating knowledge management with problem management.
Global Knowledge Senior Business Skills instructor Samuel Brown covers tips for preparing and practicing for the PMP exam.
Global Knowledge Senior Business Skills instructor Samuel Brown covers tips for preparing and practicing for the PMP exam.
Traditionally, ITIL and TOGAF professionals have been part of different teams within an organization. Due to the ongoing alignment of business and IT, these professionals now often find themselves on the same team. Because of this crossover, there is a growing trend towards organization of work based on multiple best practice models.
John Barnes, Global Knowledge's Cisco Course Developer, discusses enhancements to our UCS Troubleshooting Boot Camp and suggestions for students in preparation for this course.
Meet Global Knowledge course director and lab topology architect Joey DeWiele, a specialist in Unified Communications. Joey will walk you through the benefits of our exclusive Cisco UC lab architecture - a more scalable and stable approach to the all-important labs featured in unified communications courses. Our labs feature upgraded hardware and software including Custom Lenovo T61 PCs, 7965 IP Phones, 3560 Switches and Call Manager 7. With our flexible UC architecture, students are able to view and experience the full lab architecture regardless of which Cisco UC course they are taking or the skill set they are seeking. The lab architecture features a realistic network with redundant environments that are made rich with multiple machines, pre-deployed tools with shortcuts, online documentation that is particular to individual pods, and multiple OS support for all virtual machines (Windows, Linux, VMware).
Global Knowledge Course Director and Lab Topology Architect Joey DeWiele, a specialist in Unified Communications, explains presence.