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Top 5 Must-Have Skills for IT Departments

Article | Sep. 01, 2018

Technology trends such as these show no signs of abating, and IT administrators need to be prepared. Having a well-rounded and versatile team of IT practitioners is becoming increasingly necessary. In the following article, we examine five key skills that every IT department should have covered, regardless of the size of the company.

Playing the Joint Project Manager-Business Analyst Role

White Paper | May 15, 2018

Being able to play both roles of a project manager (PM) and a business analyst (BA) is a great skillset to have. Learn how to ensure your team gets what it needs in these two key roles so that you all can deliver successfully.

PMP Exam Prep Quick Hits: The Quality Gurus You Need to Know

Article | May 01, 2018

Quality, as we know it today, is an accumulation of several concepts that together create a comprehensive approach to quality. The views of quality, as described in A Guide to the Project Management Body of Knowledge (PMBOK® Guide) and tested on the PMP® exam, focus primarily on the work of three major contributors: W. Edwards Deming, Joseph M. Juran and Philip B. Crosby.

New Topics on the New Security+ SY0-501 Exam

White Paper | Jan. 25, 2018

It has been over three years since the last revision of the CompTIA Security+ exam back on May 1, 2014. In fall of 2017, the latest version, SY0-501, was released. This revamped exam retains the same six domains as established in SY0-401, which emphasizes security in three main areas: application, data, and host.

This is Why You Should Cross-Certify

Article | Dec. 15, 2017

Each year as the data from the Global Knowledge IT Skills and Salary Survey is put through the analysis process, certain trends become clearer. One of those is the prevalence of IT professionals who pursue certifications across multiple categories.

Are Your IT Skills Going Extinct?

Article | June 15, 2017

If you want to stay relevant as an IT professional, you have two choices: evolve your current skills or make a big change.

Top 10 Business Analysis Terms

Article | June 15, 2017

Whether you are just getting started in business analysis or want to gain a better understanding of certain aspects of business analysis, we have compiled a list of frequently used terms to help you get started.

What is Project Quality Management?

Article | April 10, 2017

Modern quality management and project management are complementary. They both emphasize customer satisfaction and the underlying belief that quality leads to customer satisfaction. The main objective in quality management is making sure that the project meets the needs it was originally created to meet—nothing more, nothing less. In other words, to ensure quality, you must meet the needs of the stakeholder.

3 Project Manager Skills to Improve Project Team Success

Article | April 04, 2017

The question of how a project manager working in a functional or matrix organizational structure gets team members to perform is asked in almost every project management class I have taught.

How to Execute the Perfect Business Analysis Interview

White Paper | Feb. 13, 2017

When designing a structured business analyst interview, it’s crucial to have a goal in mind, a clear set of questions planned, and an understanding of how those questions may deviate from the intended goal. An interview has an intended line of questioning; it may also have alternate lines of questioning and unanticipated paths where the interviewee has raised issues or answered questions in a way the business analyst had not considered or planned. In short, an interview is a social process.