Resource Library

Thinking about getting ITIL certified? In this post, we cover the value of each ITIL certification and dive into survey results to determine whether ITIL certifications are worth it. The results are in!

Organizations launch projects with the assumption that the new or improved solution will provide worthwhile benefits for stakeholders and a suitable return on investment. By understanding your business requirements you ensure that your teams actually deliver those benefits. Keeping user and functional requirements aligned with the business requirements is a key to successful solution delivery.