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The 10 Most Important IT Skills for 2020

Article | Aug. 17, 2020

As IT departments struggle with skills gaps and businesses attempt to recovery economically from the COVID-19 pandemic, these 10 IT skills are essential to drive success. Job roles in these areas pay well, but decision-makers are struggling to find qualified candidates. If you’re looking to make an IT skills investment or start a new career path this year, these are the areas to consider.

Five Steps to Achieve the Newest PMI-Agile Certified Practitioner Certification

Article | May 24, 2018

Though there are several sources for agile certifications, the Project Management Institute (PMI)® Agile Certified Practitioner (PMI-ACP)® has established itself as the world’s fastest growing agile credential. The PMI-ACP certification formally recognizes your knowledge of agile principles and your skill with agile techniques.

Benefits of a Cloud Based Architecture

Article | May 26, 2011

In the fourth of his five-part series, Eric Strause explores the hardware and application benefits inherent in a cloud-based architecture.

Are Production Server Reboots Standard Changes?

Article | April 27, 2011

I attended a meeting this week with a customer of mine and a potential new vendor. The new vendor was there to pitch his configuration and setup service offerings for a specific ITSM toolset. My customer has already had one bad experience with an ITSM tool configuration vendor who promised one thing and delivered much less. He ended up with a tool that’s minimally used and not configured to match his business needs. He’s looking for a vendor that can understand his business needs and priorities and quickly help him get his tool configured and working in a short time frame. Then the topic of standard changes came up. My customer asked for examples of standard changes. The vendor responded, “Server reboots are an example of standard changes.”

Advantages of Agile Software Development

Article | Sep. 01, 2018

There is a reason why Agile training methods are becoming mainstream. They can work! Although every Agile practice is not necessarily appropriate for every organization, each practice has delivered real value to many organizations, and some Agile practices can be used by anyone!

10 New Features for Citrix XenApp 6.5

Article | April 09, 2012

XenApp 6.5 brings a host of features and benefits that most companies will need as the technology continues to evolve and user requirements continue to expand.

10 Ways the Cloud is Changing the World

Article | July 13, 2017

Let's look at 10 ways the cloud will change (and to a large degree already has changed) the world.