Resource Library

The traditional network engineering model of configuring one device at a time simply doesn’t scale to the growing needs of today’s network. Cisco's intent-based networks and software-defined networking solutions will enable your organization to meet the demands of network programmability and automation. The result will be greater network agility to support new applications while complying with increasing security needs.

What quality did the most influential leaders throughout history, such as Winston Churchill, Ronald Reagan, and Margaret Thatcher, all have in common? They were some of the greatest orators the world has ever known. Their communication skills were the tools with which they built up nations with strong foundations. They taught us that the most fundamental factor of success is without a doubt communication, and that strong communication is the pathway to strong leadership. Here you will find a breakdown of what makes an effective communicator and how you too can develop your leadership skills through communication.

Structuring techniques are the foundation of decision making. They are to decision making what blueprints are to construction. There are a number of techniques that will quickly and easily improve the analysis of virtually any problem. This paper introduces some of the simplest and most effective structuring techniques including sorting, sequencing, placement, decision trees, and ranking.  

This paper covers the configuration of IP Multicast with Multiprotocol Label Switching (MPLS) including the basics of Multicast with the Group Encrypted Transport VPN (GETVPN).

A local area network (LAN) provides a path of communication, allowing the delivery of packets of data, voice, or video originating from the sender (logical source address) to the receiver (logical destination address). Ethernet is the most common LAN used. As you start to learn about networking, remember that communication and the movement of large numbers, whether it is people, cars, mail, or network traffic, have a commonality. Everything you know and use in your daily life can be compared to the way traffic moves.

The OSI model is a conceptual tool used to discuss and describe network functions. The use of a standard reference model is essential to communicate ideas as well as create new technologies. It is a good idea to be familiar with the OSI model, the features assigned to each layer, and examples of common protocols or technologies associated with the OSI layers.

It’s inevitable. At some point in your career, you’ll find yourself working alongside individuals who fall into the general category of “Difficult People.” The effects these people can have on an organization vary greatly but usually involve many problems for the team. This white paper describes some of the more common types of difficult people and provides you with tips on how to handle them.

When designing a structured business analyst interview, it’s crucial to have a goal in mind, a clear set of questions planned, and an understanding of how those questions may deviate from the intended goal. An interview has an intended line of questioning; it may also have alternate lines of questioning and unanticipated paths where the interviewee has raised issues or answered questions in a way the business analyst had not considered or planned. In short, an interview is a social process.

Often we let personal biases and other intuitive mental forces push us towards quick decisions. In contrast, good decision makers make the effort to really analyze issues. Instead learn how to become a critical thinker by separating facts from assumptions to make consistent, high-quality decisions.

Managing users' access to an organization's resources via portals is convenient with IBM's WebSphere Portal Scripting Interface. Compare tools available to the portal administrator and identify some use cases where IBM's Portal Scripting Interface may be the ideal choice. Review basic commands and find out how to create custom scripts.