Resource Library

Look back at the some of the highest paying IT certifications of 2020.

This Certification Prep Guide provides an overview of the current AWS Certified Solutions Architect – Associate certification and offers helpful tips that you can use when preparing for your AWS Architect certification exam.

You know you need to invest in training, but how do you get the best return on investment (ROI) from your training dollars? To help you make smart training decisions, we've put together this guide, which illustrates some alternative and little-known payment options, the types of discounts and promotions available with training and a suggested list of courses that give you excellent value.

Nearly every WebSphere administrator has desired a deeper understanding of how passwords are created, used, stored, and encrypted. Learn about the different types of passwords used inside of the WebSphere Application Server and the recovery plans to help restore your server when passwords go awry.

Managing the change of DataStage components can often become a test of wills. Picture fitting a square peg in a round hole, and you might start to get the idea. The complexity of what is required to promote components from one environment to another during the development, testing, and eventual implementation in the production environments, should be and is often a controlled activity.

The National Institute of Standards and Technology (NIST) created a cloud definition that has been well-accepted across the IT industry. NIST was mandated to assist government agencies to adopt cloud computing for their IT operations. As part of their mandate, NIST created multiple working groups to define cloud computing, its architecture, and requirements. In this paper we explore the center core of NIST's cloud definition.

The amount of data being produced does not seem to show any sign of slowing; if anything, it may in fact be exceeding projected growth rates. As these absolute limitations on raw hardware capacity begin to be felt, the importance of looking at all of the aspects of a computing infrastructure in order to tackle the future's truly large-scale computing demands, is imperative. This white paper examines how IBM's initiatives like Linux, Cloud Manager with OpenStack and the OpenPower Foundation IBM are meeting this challenge.

Learn the ITIL® concepts of accountability, boundaries, and consistency (the ABCs) and discover how ITIL helps establish, manage, and maintain the ABCs.

Global Knowledge Course Director and Lab Topology Architect Joey DeWiele, a specialist in Unified Communications, explains the difference between our Cisco Unified Communications courses - ACUCW1 & ACUCW2.

Businesses today are more dependent on technology than ever. And, more than ever, they're looking to IT for ways to improve employee productivity, customer service and innovation. The challenge is that in order to achieve results with technology, IT and the business have to work collaboratively. IT needs to be able to develop the right relationships and communicate with different stakeholders from a business perspective - not a technical one. As a result, the transformation of the IT department has become a top-level priority for many leading organizations. At the same time, business leaders need to strengthen their business technology IQ and play a more significant role in the governance of IT.