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In the future, IT leaders will face a host of multi-dimensional challenges as global business increases in technological complexity; some of the challenges include harnessing mobilization and use of social media for business, developing employee- and customer-facing business applications.
Business processes are complicated, and mapping them is not a trivial task. Modelling standards give us the tools to model complex processes, but they do not tell us the best way to approach a model or effectively use the tool. In this hour-long webinar, Global Knowledge instructor Rod Fage will guide you through the best way to develop a model, from determining the goal and scope of the process and measuring its effectiveness, to modelling the process in a hierarchical top-down approach, enabling business analyst to continuously validate the model.